Email us your CV:
casasearock@gmail.com
Deadline: December 5, 2025

Qualifications

●       Bachelor’s degree in nonprofit management, or a social service-related field, and at least two years of experience in the management of volunteer, non-profit, or social service agencies. Understanding of or prior professional experience with child abuse and neglect, families in crisis, and other social service skills preferred.

●       Experience working with volunteers.

●       Demonstrated ability to build community awareness and network with other community agencies.

●       Demonstrated ability to assess and report data to the Executive Director.

●       Experience managing conflict and facilitating change.

●       Demonstrated strong interpersonal skills, sound judgment, and the ability to work independently as well as collaboratively, both internally and externally.

●       Ability to work well under pressure with deadlines and be skilled in prioritizing responsibilities.

●       Excellent interpersonal, writing, time management skills, and computer skills.

●       Willingness to travel as necessary.

Responsibilities

Essential Functions:

1.      Oversee general case management operations to ensure the integrity of data and best outcomes for children.

2.      Monitor volunteer quality, retention, recognition, and support of CASA volunteers.

3.      Provide case consultation to CASA volunteers.

4.      Attend meetings for CASA volunteers when they are unavailable.

5.      Conduct CASA volunteer training, including the 30-hour pre-service training program, ongoing in-service training program, and professional development.

6.      Ensure all volunteer policies and procedures comply with National CASA/GAL Standards for Local Programs.

7.      Represent CASA as a professional liaison in court, to child welfare agencies, professional collaborations, and other relevant organizations.

 Volunteer and Case Management:

1. Coordinate and ensure CASA’s presence at all applicable court hearings.
2. Review court reports, assist in the distribution of court reports, and attend court hearings as necessary.
3. Help develop initial case plans and ongoing strategies for advocacy with the CASA volunteer.
4. Maintain necessary and appropriate volunteer records per National CASA/GAL’s Standards.
5. Maintain necessary and appropriate case records per National CASA/GAL’s Standards.
6. Assist with yearly volunteer evaluations and follow-up.
7. Help plan volunteer appreciation events in alignment with volunteer retention strategies.

Data and Performance Metrics:

1. Coordinate program evaluation and outcome measurements, prepare program reports, and monitor metrics.
2. Assist the Executive Director in completing the National CASA/GAL annual and six-month surveys.
3. Assist the Executive Director with grant reports as they pertain to programmatic metrics and outcomes.
4. Assist in developing yearly goals for the CASA program.

Community Relationship:

1. Support the County Advisory Board as the designated staff member, providing support, attending all Advisory Board meetings, and participating in Advisory Board events.
2. Participate in national, state, and local organizations concerned with child abuse and neglect, as able and available.
3. Provide community education about services offered by the CASA program and assist with outreach.
4. Maintain effective relationships through personal contact and written communication with other professional and social service organizations and serve on community committees and task forces, as able and available.

Training:

1. Complete the initial 30-hour National CASA/GAL volunteer pre-service training within six (6) months of hire.
2. Complete the Training of Facilitators National CASA/GAL training within six (6) months of hire.
3. Participate in 12 hours of continued education training annually.

Other Requirements

1. Flexible work hours required with some weekends and evenings.
2. Position requires an extensive background check:
   1. Social Security Number Verification
   2. National Sex Offender Registry Check
   3. National Background Check by Sterling Volunteers
3. Must sign a Confidentiality Statement and Conflict of Interest Disclosure.
4. Must have access to a vehicle, be willing and able to travel, and possess a valid driver’s license and auto insurance.
5. Complete special projects and tasks as assigned by the Executive Director.

Salary and Benefits

This is a part-time exempt position. We pay a competitive salary depending on experience. We offer paid vacation and sick time, in addition to observing 13 holidays per year, plus the week between Christmas and New Year’s Day.